Tech Smart Sales
At Tech Smart we only carry genuine OEM parts.
Please review the guidelines below on returns.
Items may be returned to Tech Smart Sales within 14 days from the invoice date.
All returns of new items are subject to a 20% restocking fee
Software, Keycodes and RFA's are not returnable.
Special order items are not returnable.
There is no restocking charge for refurbished items.
If your item is defective please refer to our Warranty Policy.
Shipping charges are non-refundable. If your original order qualified for Free Shipping you will be refunded less the applicable shipping charges.
Tech Smart Sales is NOT responsible for returned items lost or damaged in transit so we suggest that you insure all packages.
Please follow the steps below to ensure proper and timely processing of your replacement order or credit:
Contact Tech Smart Sales customer service at 1-877-775-5335 for a return authorization (RMA) number.
Equipment serial number(s) are required in order to obtain an RMA number.
Product must be double boxed and your RMA number must be written on the outside of the shipping box. Do NOT write on the original packaging or damage it in any way.
Any items returned without original packing material (such as boxes, bags, cables, cords and manuals) will not be credited.
Return merchandise must be received in our warehouse within 7 calendar days of the RMA date. After 7 days the package will be refused.
No returns are accepted after 14 calendar days.
Your satisfaction is our top priority and we will work diligently to correct all issues as quickly as possible.
Tech Smart Sales, LLC
Last updated: 07/01/2016
Tech Smart Sales, LLC ("us", "we", or "our") operates http://www.techsmartsales.com . This page informs you of our policies regarding the collection, use and disclosure of
Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you
agree to the collection and use of information in accordance with this policy.
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information
that can be used to contact or identify you. Personally identifiable information may include, but is not
limited to your name ("Personal Account Information").
Like many site operators, we collect information that your browser sends whenever you visit our Site
This Log Data may include information such as your computer's Internet Protocol ("IP") address,
browser type, browser version, the pages of our Site that you visit, the time and date of your visit,
the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and
analyze this …
The Log Data section is for businesses that use analytics or tracking services in websites or
We may use your Personal Information to contact you with newsletters, marketing or promotional
materials and other information that you send us. We do not sell or release your information to a 3rd party vendor
The Communications section is for businesses that may contact users via email (email
Cookies are files with small amount of data, which may include an anonymous unique identifier.
Cookies are sent to your browser from a web site and stored on your computer's hard drive.
Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all
cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may
not be able to use some portions of our Site.
The security of your Personal Information is important to us, but remember that no method of
transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to
use commercially acceptable means to protect your Personal Information, we cannot guarantee its
changes in its provisions in the future, which will be in effect immediately after being posted on this
address you have provided us, or by placing a prominent notice on our website.
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